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    BimaSasa Support

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    Frequently Asked Questions

    How do I create a workspace?

    After signing up, you'll be prompted to create your first workspace. A workspace represents your agency or brokerage where you can manage clients and quotes.

    Which insurance companies are supported?

    We support major Kenyan insurers including AAR, Jubilee, APA, Old Mutual, and Heritage. We're constantly adding more providers.

    How does the AI quote comparison work?

    Enter your client's details and coverage needs in the chat. Our AI will analyze products from multiple insurers and present the best options with pricing comparisons.

    Can I invite team members to my workspace?

    Yes! Workspace owners can invite other agents to collaborate. Go to Settings > Team to send invitations.

    How accurate are the premium quotes?

    Quotes are based on the latest product brochures from each insurer. Final premiums may vary slightly based on underwriting decisions.

    Can I manage multiple clients?

    Yes! You can add unlimited clients to your workspace and maintain separate quote histories for each.

    Still need help?

    Our support team typically responds within 24 hours.

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    BimaSasa is a quote generation platform. Insurance policies are issued directly by licensed insurers after underwriting approval.