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    BimaSasa Insurance Blog

    Your resource for insurance industry insights in Kenya. Learn about policy comparison, commission tracking, and growing your insurance business.

    Handling Claims as an Insurance Agent: Your Role and Best Practices
    KKeryl Kelonye

    Handling Claims as an Insurance Agent: Your Role and Best Practices

    Claims are where insurance proves its value. Here's how agents should support clients through the claims process.

    Sep 24, 2026Read
    Annual Client Reviews: The Key to Retention and Growth
    KKeryl Kelonye

    Annual Client Reviews: The Key to Retention and Growth

    Most agents only talk to clients at renewal. Annual reviews build relationships, uncover needs, and prevent competitor poaching.

    Sep 3, 2026Read
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