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    Company OverviewHealth ProductsIndividual ProductsGroup ProductsCoverage OptionsInpatient BenefitsOutpatient BenefitsOptional Add-OnsTarget MarketsBest-Fit ClientsCommission StructureSelling StrategiesPositioningThe Bottom LineNext Steps

    Directline Assurance Health Products: Agent's Guide

    KKeryl Kelonye
    •
    Sep 28
    •
    Directline
    Health Insurance
    Product Guide

    Directline Assurance health products agent guide banner in Studio Ghibli style

    Directline Assurance Company operates as a general insurer in Kenya with health products serving individual and group markets.

    Here's what agents need to know.


    Table of Contents

    • Company Overview
    • Health Products
      • Individual Products
      • Group Products
    • Coverage Options
      • Inpatient Benefits
      • Outpatient Benefits
      • Optional Add-Ons
    • Target Markets
      • Best-Fit Clients
    • Commission Structure
    • Selling Strategies
      • Positioning
    • The Bottom Line
    • Next Steps

    Company Overview

    Directline Assurance is a Kenyan general insurance company.

    AspectDetails
    TypeGeneral insurer
    Market positionMid-tier
    FocusMotor, health, property
    StrengthCompetitive rates

    Kenyan insurance office scene showing Directline Assurance overview with clients

    Health Products

    Individual Products

    ProductTarget
    Directline Personal MedicalIndividuals
    Directline Family HealthFamilies

    Individual health product Directline Personal Medical brochure with a reader

    Group Products

    ProductTarget
    Directline SME HealthSmall businesses
    Directline CorporateMedium companies

    Group health product Directline SME Health meeting with employees

    Coverage Options

    Inpatient Benefits

    TierAnnual Limit
    BronzeKES 500,000
    SilverKES 1,000,000
    GoldKES 2,000,000
    PlatinumKES 5,000,000

    Outpatient Benefits

    TierAnnual Limit
    BronzeKES 30,000
    SilverKES 60,000
    GoldKES 100,000
    PlatinumKES 150,000

    Optional Add-Ons

    BenefitLimit Range
    MaternityKES 60,000–120,000
    DentalKES 20,000–40,000
    OpticalKES 15,000–30,000

    Coverage options inpatient and outpatient with Bronze to Platinum tiers

    Target Markets

    Best-Fit Clients

    Client ProfileWhy Directline
    Price-conscious buyersCompetitive rates
    SMEs (5–30 lives)Flexible group options
    Value seekersGood coverage/price

    Commission Structure

    ProductCommission
    Individual15–18%
    Group10–15%
    Renewals5–8%

    Selling Strategies

    Positioning

    MessageHow
    Value-focused"Get good coverage at fair price"
    Responsive"Personal service matters"
    Flexible"Solutions tailored to needs"

    Agent planning Directline selling strategies and next steps

    The Bottom Line

    Directline suits budget-conscious clients who want solid coverage without premium pricing.

    Next Steps

    1. Request current Directline rates
    2. Identify price-sensitive prospects
    3. Compare against alternatives
    4. Use: BimaSasa Quote Comparison Tool
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